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HoneyBee Hives Aus Pty Ltd — Terms and Conditions

Effective Date: 25th April 2025

 

Welcome to HoneyBee Hives Aus Pty Ltd ("we," "us," "our"). By accessing or using our website (the "Site"), you agree to be bound by the following Terms and Conditions. Please read them carefully.

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1. General Terms

  • This Site is operated by HoneyBee Hives Aus Pty Ltd, based in Coutts Crossing, New South Wales, Australia.

  • By using our Site, you agree to comply with and be bound by these Terms and Conditions, our Privacy Policy, and any additional guidelines or rules posted.

  • We reserve the right to update, modify, or replace any part of these Terms at our discretion. Changes will be effective upon posting.

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2. Privacy Policy

  • We are committed to protecting your privacy. Personal information collected through this Site (such as names, email addresses, addresses, and phone numbers) is used solely for order fulfilment, wholesale enquiries, marketing communications (with your consent), customer service purposes, and account management.

  • We only collect personal information that is necessary for conducting our business operations and services.

  • Your information will not be sold, rented, or shared with third parties except where necessary to complete a transaction (such as shipping companies) or as required by law.

  • We implement appropriate technical and organisational security measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction.

  • You may request access to your personal information or request corrections to inaccurate information at any time by contacting us.

  • By using our Site, you consent to the collection and use of your information as outlined in this Privacy Policy.

  • If our privacy practices change, we will update this page accordingly.

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3. Wholesale Enquiries

  • Wholesale customers are invited to submit an Expression of Interest (EOI) form via our Site.

  • Submissions of an EOI do not guarantee acceptance. We will review all applications and respond where appropriate.

  • Wholesale partnerships are subject to separate wholesale agreements, including pricing, minimum order quantities, payment terms, delivery conditions, and specific contractual arrangements.

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4. Customer Service

  • We are committed to providing outstanding customer service. For any questions, concerns, or feedback, please contact us at buzz@honeybeehives.com or via our Contact Us form.

  • We endeavour to respond to all enquiries within 2-3 business days.

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5. Shipping and Returns

  • Orders are processed promptly upon receipt of full payment in accordance with individual wholesale contract terms.

  • Shipping times vary based on destination. Estimated delivery times are provided during the contract process.

  • As orders are wholesale and bulk in nature, returns and refunds are governed strictly by the specific terms outlined in individual wholesale agreements.

  • Any issues relating to product condition or delivery must be raised promptly in writing, as outlined in the applicable contract.

 

6. Intellectual Property

  • All content on this Site, including text, images, logos, graphics, and trademarks, is the property of HoneyBee Hives Aus Pty Ltd or its content suppliers.

  • You may not copy, reproduce, distribute, or use any content from this Site without our prior written permission.

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7. Disclaimer of Warranties and Limitation of Liability

  • Our products are supplied "as is" without warranties of any kind, either express or implied, except as required under Australian Consumer Law.

  • We are not liable for any damages arising from your use of, or inability to use, this Site or any products purchased through the Site.

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8. Governing Law

  • These Terms are governed by the laws of New South Wales, Australia.

  • Any disputes arising from these Terms will be subject to the exclusive jurisdiction of the courts of New South Wales.

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Wholesale Terms Summary:

  • All wholesale orders are subject to acceptance through a signed agreement.

  • Minimum quarterly volume commitments may apply.

  • Payment terms are outlined individually in wholesale contracts.

  • Quality compliance, batch testing, and documentation requirements must be adhered to.

  • Returns, credits, and any issues regarding bulk supply are addressed strictly through the terms of each executed wholesale agreement.

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Contact Information:

HoneyBee Hives Aus Pty Ltd
28 Kangaroo Creek Road, Coutts Crossing NSW 2460, Australia
Phone: +61 411097275
Email: buzz@honeybeehives.com

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Thank you for visiting HoneyBee Hives. We appreciate your trust and support.

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Website Use Disclaimer:

The information provided on this website is for general informational purposes only. While we strive for accuracy, HoneyBee Hives Aus Pty Ltd makes no guarantees regarding the completeness, reliability, or accuracy of information on the Site. Use of this Site and reliance on any information is at your own risk.

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